To all our customers:

These are trying and uncertain times. Your health and safety are our priority. We hope you and your families are safe and well and urge you to follow the advice of health experts.

We are actively and continuously monitoring the Covid-19 virus outbreak and are following the guidance of health experts as well as local, state, and federal authorities.

We want to assure you we are still open for business, and are taking every precaution to avoid exposure:

• All high touch surfaces are being sanitized multiple times daily.
• We are encouraging customers to utilize delivery services for filter changes in lieu of in office visits to limit foot traffic.
•  Installation and Service Technicians are taking caution to avoid contact wherever possible; wearing masks and gloves to protect customers and themselves.
• Consultation services for new equipment are being limited to phone calls or video chat wherever possible.
• Direct contact operations at warehouse retail locations have been suspended at this time in an effort to preserve those team member’s well being and the well being of others.

We are exercising an abundance of caution in all facets of business operations to ensure the health and safety of our team and customers.  At this time we are operating our normal business hours but have changed team member schedules slightly to provide additional days off to each person to ensure they have sufficient rest and recovery time.  The safety of all is our primary concern and we will continue to evaluate best practices and operations daily during this time of uncertainty.

Stay safe and healthy,
EcoWater Las Vegas